Vail Communications Meets Your Small Business Needs
Vail Communications provides a host of business services to keep you up, running, and connected. A lot has changed about communication since 1985 when Vail first went into business, but one thing never has: business owners need reliable service they can trust. As a small, family-owned business, we recognize and respect that need.
To that end, here are our promises to you:
Fast help when you need it.
Our emergency response time is second to none. During business hours you will get a live person and after hours leave a message in our emergency mailbox and our on-call techs will call you right back to help diagnose your problems. Some issues can be fixed remotely, or we can come out to get you up and running. We can usually get you a diagnosis within four hours of your call.
A reputation you can trust.
Vail has been serving clients since the early 1980s, and hundreds have learned to depend on our service. We know the systems we install inside and out, and we stand by our equipment and our work. Don’t take our word for it; read the many testimonials of our customers.
We don’t sell you the most expensive system; we sell you the system you need. If you bought your equipment somewhere else, we’ll service and maintain that, too. We’ll tailor and customize your system to have everything you need, and nothing you don’t need.
No geek speak.
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand and can make the best decision for your business.
Whether you need digital, VoIP or hosted VoIP phone systems we can help you select the correct system to suit your needs.
We install video surveillance systems to protect businesses, residential homes, building grounds, entry doors, warehouses, parking lots, offices, and cash registers.
Good wiring makes your phone and internet networks easier to service and maintain while keeping costs down. Vail Communications provides wiring, labeling, and testing services.
LPL Registered Principal, LPL Financial
We have used Vail Communications to manage our phone systems for several years. They have been 100% reliable throughout our relationship. Very friendly and they always respond right away to any requests. If there is something they don’t know about phones, I’d imagine it’s not worth knowing. They are highly recommended.
David B. Fazio
We have used Vail Communications to outsource all of our clients’ network wiring, phone systems, sound systems, camera systems (including video recording) and video systems that our clients requested us to provide. Our business focus was server, workstation, and network security. We could always count on Vail Communications to represent us well by doing a quality job. We have never been disappointed with the selection of equipment, the service, or the pricing. We have used Vail Communications since 1999. If ever there was any communication issue, or a misunderstanding of our expectations, Vail Communications would just make it right, no argument, no hassle. They really do take pride in their work product and provide fair and competitive pricing.
Manager, EZ Appliance Repair
We utilized the services of Vail Communications when we started our business. Not only did they install our phone system they also found a system that met our business needs. In addition to their technical capabilities, they also provide outstanding customer service. As a business owner, our phone system is our life line to our customers and critical to our success. I highly recommend Vail Communications.
VP of Operations, John Ritzenthaler Company
Vail communications had taken care of our phone systems/cable/internet needs at our 3 different locations for over 10 years. They are extremely knowledgeable, reliable and professional. From cabling issues to phone line issues, to new phone systems, to moving entire computer systems, Vail has always been our one-stop resource for all of our needs. Vail has always had a variety of solutions to suit our phone and cabling requirements, but most of all, they follow through with these projects and are extremely easy to work with. Most of our situations become of an emergent nature and Vail has always been able to meet our deadlines.
Vail Communications Inc. has been in business for 35 years. We can provide small or large office Phone Systems, Voice and Data Wiring, Surveillance, and Door Entry Systems.